Hello, Good Neighbors! We welcome you to the Matt Pelz State Farm agency! My team and I are here to assist all those residing in Kootenai County, as well as the surrounding areas. Our office isn't just limited to helping residents of Idaho, but we are also licensed to aid those in the states of Washington and Montana. For me, the commitment to serve others extends beyond being just a company goal -- it is an important goal for myself, the customers, and the broader community that my office serves. We provide a range of insurance services at our office, including Auto, Homeowners, Life, Renters, and Business insurance. Stop by our office and stay warm as we head into the winter months! Our recently updated lobby includes features such as a new fireplace, comfortable lounge chairs, complimentary hot coffee and cold bottles of water.
Growing up in the Coeur d'Alene area, I've discovered that there truly is no place like home. I spent my college years in Boise and Moscow, Idaho, where I graduated from Boise State University in 2003 with my bachelor's degree. Living in Idaho my entire life has truly been a privilege, and I consider myself lucky to be able to take part in all this great state has to offer!
Assisting others in their time of need has always been a significant aspect of who I am. Prior to becoming an agent with State Farm I served my community in the capacity as Deputy Sheriff for Kootenai County. In my free time, I enjoy hiking and hanging out with my son. Recently I got into boxing and working on customizations to my vehicle. I also volunteered with the local hockey association and with the Hayden Chamber of Commerce.
We love being able to help our community, but recognize that to do so, we need to prioritize our team's well-being! Keep in mind our office phones are active 15 minutes after opening and are turned off 15 minutes before closing, allowing our team members to smoothly start and conclude their workday while staying on top of their responsibilities. Additionally, the office is closed for lunch from 1pm until 2pm, Monday through Friday. Reach out to us during our business hours to get started on your insurance journey with us! You can also reach us by email or text!
✅ Insurance FAQs
Q: 🚗 How often should I review my Auto Insurance?
A: At least once a year or anytime something changes, a new car, new driver, move, or accident. A quick review helps make sure your coverage still fits your life.
Q: 🏡 I made updates to my home; do I need to tell my insurance agent?
A: Yes. Projects like renovations, finishing a basement, or adding outdoor structures can change your coverage needs. A simple policy review keeps everything current.
Q: 📦 What does Renters Insurance actually cover?
A: It protects your belongings, like furniture, clothes, and electronics—and may also include personal liability and temporary housing after a covered loss.
Q: 🛡️ Why consider Life Insurance if I’m young and healthy?
A: Starting early allows you to lock in long-term protection for the people who depend on you—and it can be easier to qualify when you're healthy.
Q: 🧒 Is Life Insurance for kids a thing?
A: Yes, many families choose it to help secure future insurability and long-term protection.
Q: 🆕 I just moved to a new state; do I need a new insurance policy?
A: Yes. Insurance laws are different in every state, so new policies are typically needed after relocating.
Contact us, your insurance professionals, so we can help you determine the right type and amount of life insurance coverage for your needs. We’re ready to help customers find the right policy for their auto insurance, homeowners’ insurance, renters’ insurance, ATV/UTV insurance, motorcycle insurance, life insurance, health insurance, and more. Click, call, or come visit us at our Hayden, ID office today.