State Farm® Insurance Agent Matt Pelz

"Tina Hutchison was professional and friendly and I appreciate her for the service she provided at State Farm"

"I had a great experience working with Tina Hutchison at Matt Pelz - State Farm. She was professional, responsive, and made the entire process smooth and stress-free. She took the time to ensure I had the right coverage and answered all my questions thoroughly. I highly recommend her to anyone looking for reliable insurance service!"

"Matt is an outstanding example of what a community member should be. He helped my family when it was of no benefit to him. He is genuine, thoughtful and gave me his very best. A true hometown hero."

"Thank you so much!"

"I’ve had my insurance through Matt Pelz State Farm since 2017 and I cannot say enough good things about Matt and his team. They are always very helpful when I have questions and they take the time to explain everything to me. They have great communication and are always so friendly when I call or go into the office. I wouldn’t trust my insurance needs to anyone else."

"Matt is always informative and prompt. If we has questions about policy or potential complications he is more than willing to assist. If State Farm has large policy increases for one reason or another, Matt calls us personally to discuss it with us. We feel heard, cared about, and we appreciate his professionalism."

"Matt Pelz is by far the best Insurance Agent in town . He is friendly and work with clients according to their needs. He is very knowledgeable about insurance policies and helpful when needed. Since I’ve known him become great friends."

"I have been a customer of Matt Pelz insurance agent for over 12 years and would highly recommend his company. His employees have been very helpful. We have 2 houses, a boat and an umbrella policy and never had any negative issues!"

"So I’m not happy and couldn’t imagine how hard it would be to make a claim from them if it’s this hard to get them to take my money. I was referred to Matt but never got to talk to him, they assigned me to someone else that forgets to do his job. Nothing got done in a timely manner, it took almost 2 months for them to tell me my homeowners policy hasn’t gone through because the google maps image shows the roof needs replacing. Even though I sent them receipts and told them the to roof was just replaced. I didn’t bother taking pictures because he told me they would send someone out to do that but never did. I can never get ahold of him and when I do he just tells me he’ll call me back. Being unsatisfied I got new insurance and canceled all my policies through them. He asked for my new proof of insurance (that might be normal not sure I’ve been asked for that) but I sent it to get things done. They continued charging my auto policy for 2 months after cancellation it took calling State Farm to have them force stop my payments. It’s been another month and I finally got a message saying they will look into it after I send additional proof of insurance from my new policy."

"Matt is the best!"

"Matt has been extremely helpful in sorting out some insurance issues my daughter has had recently. He was able to figure things out and help us when seemingly no one else could and we will always be thankful to him for that. He's a great guy and he's really come through for us so if you're looking for an insurance agent, look no further. Thanks Matt. -Tom and Genny S."

"It is 5:47 pm on a Friday night and the staff is still there making sure I have coverage on my new motorcycle. I love State Farm and especially this office. Great job Cara 👏"

"Very easy to work with"

"whatever computer system they use to review policies, post payments needs major updating. I set up an online, paperless account early on so I can track payments, bills, print insurance cards. I don't know what happened after 6 months, I could not view any bill or payment online. We'd get a refund, then a bill. This forced me to contact the office staff for help. Sometimes in person or email (Cara, nice), sometimes on phone (Sean/Shawn). What pushed me over the edge and changed agents was what Sean/Shawn said to me on the phone when asked what is the total auto premium for 6months and he said "if you have a computer, you can look it up." Perhaps Sean/Shawn needs more customer service training."

"April was very helpful and made switching our insurance to State Farm very easy. I would recommend her to my family and friends. She is a rock star. I will be recommending her to others."

"April was very helpful finding the right insurance for me. She sent me manyoptions that I could pursue for coverage for my vehicle. I look forward to no that my insurance needs are going to be always taken care off. Thank you April for all your help :)"

"I have felt super lucky to have called Matt Pelz. I initially reached out because as a business manager starting several businesses, I had complex insurance questions. This guy has been the GREATEST help! He has answered all of my questions, explained insurance in such a simple easy to understand manner, and has reached out to help me in so many ways! Matt has excellent follow up and follow through. He is efficient, kind, easy to talk to, friendly, caring.... I met Matt in person at one of our properties and he ended up spending his time helping us with a little project we were working on. It was so helpful and nice of him to stick around and offer his friendly smile and service to me. He is a gem and truly wants to help others. Whatever insurance needs you have, he's my recommended top choice!!"

"Matt and his staff, especially April, have and continue to be super helpful. I had been with another State Farm agent and they had messed up my accounts, business and personal, pretty badly. I was about done with State Farm as a company. Matt asked me to give them a chance. Quickly things were fixed and I was paying less for better coverage. They are quick to respond when I reach out and happy to adjust coverages as life and my business change. Thanks"

"I previously worked with American Family Insurance and had my policy with them. After moving on to an inventory management position with a local company, my employee discount dropped off and I was very aware that I was paying more than I probably should for my home and auto (AmFam is often a bit pricier if you are under 30 and/or single). A friend and former coworker, Cara Hathaway, had been working with Matt's agency in Idaho, so I had her run me some quotes. She was fast, responsive, and detailed. The final policies I put into effect matched or exceeded my coverage, but still saved me money. I am of the firm belief that I never want to use my insurance, but if I need to, I want it to have me covered! I believe State Farm is a solid company, and having worked with Cara previously, I feel comfortable knowing that she'll make sure I am properly set up so that I am covered should the worst happen. Probably best of all was the whole process took maybe a few days (even with my questions and revisions), so I can continue on with my crazy schedule without needing to think about my insurance. TLDR; It was less expensive, more coverage, and a fantastic experience. I would make the switch again and recommend this agency. :)"

"Quick professional service! Cara H. was able to give me higher coverages for $100/mo less on my auto policy! Highly recommend!"

"very pleasant"

"Got great rates!"

"Great experience, Matt has been great as my insurance agent for all my insurance."

"Professional staff great service and a price you can't beat"

"Go see Austin Moyer!!! He saved us a TON on our homeowners, auto AND an RV!!! Very professional and knowledgeable!! Highly recommended!"